The most common issue with CCTV security systems is video loss.
All of a sudden, the video loss notification flashes on the monitor or TV screen, your security cameras (IP or analog) stop working, or the images are entirely blacked out.
What then happens when security cameras lose video?
In general, a number of problems can lead to “loss of video” on CCTV cameras or the DVR/NVR, including unstable networks, malfunctioning power supplies, wiring problems, hardware failures in the cameras, monitors, or NVR/DVR, malfunctioning camera software, and IP conflicts.
Also Read : How To Turn on Beep Backup Camera Sound – 3 Easy Steps
In order to guarantee your surveillance system runs well, we will dive into the world of security camera video loss, comprehend its causes, investigate Solutions, suggest dependable camera types, and offer preventive actions.
What is Video Loss on Security Cameras?
There are several ways that security cameras can be lost.
For instance, when a CCTV system’s cameras lose some or all of their video signal, the video signal is lost simultaneously throughout the system.
When a CCTV camera shows a blank screen, it could be because the connection is loose, the screen goes black at night, or there is no footage.
There could be intermittent flickering of the video and visible lines on the monitor and screen. The H.264 DVR might also have issues, such as a broken camera, poor infrared night vision, etc.
Why Does Camera Video Loss Happen?
In general, there are several causes for the issue of “video signal loss” on CCTV cameras or DVR/NVR systems:
Typical Causes of Video Loss:
- Unstable wiring faults, failed power supply
- Unstable network connections
- Hardware (DVR/NVR) & Firmware Errors
- Error with Camera Software
- IP Address Issues
1. Poor Power Supply
The most frequent reason why security cameras lose video is an inadequate power supply. This problem may be brought on by elements like low voltage and power supply interruptions. Examine the power source if you believe this to be the cause of your lost security camera footage.
The power supply failure of your security camera is often the cause of video loss on one or more cameras, nighttime CCTV loss, screen signal loss, camera blackouts, and camcorder malfunctions.
You should first determine whether there is a single camera or several cameras involved in the issue. If there’s just one camera, it’s probably because there isn’t enough power or the camera’s power supply has failed.
Should that be the case, you will have to get the camera’s power adapter replaced.
On the other hand, the issue is most likely with the power supply box that powers all of the cameras if your security system has video loss on all of the cameras at the same time.
In this instance, you must verify that all of the connections are tight. It might also be necessary to swap out the power supply box.
2. Power Spike & Interference
In the event that your security system is IP-based, one or more cameras may lose video due to an unreliable network connection. The majority of IP-based security cameras connect via a wired Ethernet system.
Video loss may occur if there is an unstable connection between the network and the security camera system.
You must verify that the Ethernet wire is correctly connected to the camera and the network in order to resolve this. It could be necessary to replace the Ethernet wire if the issue continues.
Video loss may occur if your security cameras are hardwired and the wiring is loose or defective.
You’ll need to make sure all the wiring is connected correctly by inspecting it all to solve this. The wiring may also need to be replaced.
3. Hardware (DVR/NVR) & Firmware Errors
A typical cause of video loss is malfunctioning cameras. You may lose video if your camera is malfunctioning. You will have to get a new camera in order to repair this.
A monitor failure is another type of hardware malfunction that can result in lost video. Video loss may occur if your monitor is malfunctioning. You will have to get a new monitor in order to repair this.
Which type of recorder do you use—a network video recorder (NVR) or a digital video recorder (DVR)? The recording device could be the cause of the video loss. To reset the DVR/NVR, try unplugging and replugging the recorder. If the gadget still doesn’t work after resetting it, you should get help from an expert.
4. Inefficient/Glitches Camera Software
Your security camera footage may have been lost due to software bugs. Video loss is a frequent problem that often only lasts a short while. However, there are instances where the video loss is irreversible. The maker of the camera should be contacted in that situation.
5. IP Address Conflicts
Video loss may occur if one of your security cameras shares an IP address with another device on your network. You must modify the camera’s IP address in order to resolve issue.
These are a few of the most typical causes of security camera footage loss. Before attempting to fix any video loss, be sure these issues are resolved.
6. IR Night Vision Problems
The infrared night vision on your security camera may be the cause if it displays a black screen at night or experiences video loss. A black monitor can also result from not having an IR cut filter.
Additionally, if you use a cut filter and your infrared sensor is plugged in, there’s a chance that the sensor is broken. Verify that the IR sensor is operational and that you turned it on. If the IR LEDS on your outdoor security camera are broken or lack night vision, you can buy IR illuminators to get better quality shots.
How to Prevent Security Camera Video Loss?
Now as we have discussed the Reasons so it is easy to solve now let discuss below:
Resolving Problems with the Power Supply
Video loss may occur if your security cameras are not receiving enough power. To remedy this, you must:
- Verify that the power supply is correctly connected to the camera by checking it.
- Verify that the power adapter is correctly connected to the CCTV system by checking it.
- Verify that the batteries in any security cameras that run on batteries are fully charged.
- Verify that the solar panel is correctly attached to the camera if you are utilizing an outdoor security camera.
Resolving Problems with Network Connections
Video loss may occur if your security camera is not receiving a steady signal. To remedy this, you must:
- Verify that the Ethernet wire is correctly connected to the network and the camera by checking it.
- Verify the strength of the video signal and the connection if you are utilizing a wireless security camera.
- Make sure your IP camera is configured correctly and check the IP address if you are using one.
Resolving Hardware Problems
Video loss may occur if your security camera is malfunctioning. To remedy this, you must:
- Verify that the camera is attached correctly by checking it.
- In the event that you use IP cameras, verify that the network is set up correctly.
- Verify that the batteries in any wireless security cameras you use are charged.
- Verify that the solar panel on any outdoor security camera you use is correctly attached.
Resolving Software Problems
Video loss may occur from inefficient software on your CCTV system. To remedy this, you must:
- Update the software of the camera.
- In the event that you use IP cameras, verify that the network is set up correctly.
- Verify that the batteries in any wireless security cameras you use are charged.
- Verify that the solar panel on any outdoor security camera you use is correctly attached.
Resolving IP Address Conflicts
Video loss may occur if another device on your network is utilizing the same IP address as your security camera. To remedy this, you must:
Modify the camera’s IP address
In the event that you use IP cameras, verify that the network is set up correctly.
- Verify that the batteries in any wireless security or closed-circuit television cameras you use are charged.
- Verify that the solar panel on any outdoor security camera you use is correctly attached.
- These are a few of the most popular methods for resolving CCTV camera video loss. Try these options first if you are having video loss.
Invest in the Best Equipment from a Reputable Supplier
Although it could be tempting to purchase cheap equipment, you might end up spending more money than you save. Dealing with trustworthy, knowledgeable security firms that have a solid track record of providing excellent service will help you protect yourself.
At TriStar Security Services, They provide unparalleled protection through state-of-the-art equipment, steadfast dedication, and local knowledge. They are the greatest option for protecting your house and business if you live in Austin.
Preventing Video Loss in Security & CCTV Cameras
There are numerous scenarios and methods in which video loss can happen, including:
- video loss across all cameras
- One CCTV camera’s video black screen at night
- no CCTV video signal from the camera
- a black screen image on the camera
- cameras that are no longer recording
- cameras that turn on and off
- malfunctioning cameras
It’s always a good idea to regularly inspect your security system and take the necessary precautions to prevent video loss on CCTV cameras and home security cameras in order to avoid such issues in the first place.
Regularly Verify All Potential Connections
Every power and network connection, including the power cord, adapter, Ethernet cable, BNC connector, and others, should be thoroughly inspected to make sure everything is securely fastened and operating as it should.
Use shorter, original manufacturer cables
Using authentic, high-quality cables is crucial to your security camera system’s smooth operation.
While using aftermarket or third-party cables might be effective at first, they will eventually lead to issues including sporadic connections, video loss, and other issues.
Additionally, since longer cables are more prone to breakage and interference, it’s critical to use shorter cables wherever possible.
Verify the configuration of the network
It’s crucial to routinely verify the network setup if you have an IP security camera system.
This include verifying the DNS server, default gateway, IP address, subnet mask, and other details.
Employ High-Quality Surveillance Gear
One of the most frequent causes of security camera footage loss is the adoption of inexpensive, subpar surveillance equipment.
Use only dependable, high-quality surveillance gear from reputable brands to prevent this.
Update the Firmware Frequently
Regular firmware updates are another crucial step in preventing footage loss in your security camera system.
It’s crucial to install firmware updates as soon as they are made available because they typically include solutions for known flaws and vulnerabilities.
Employ a battery backup or a UPS
To avoid losing video in the event of a power outage, it’s also a good idea to use a UPS (uninterruptible power supply) or battery backup.
By doing this, you can make sure that in the event of a power loss, your wireless security cameras remain active and continue to record.
Keep a regular eye on system activity
To make sure that everything is operating as it should, it’s also critical to regularly check in on the activities captured by the security cameras.
This include recording, playing back, examining the video feed, and so forth.
Investigate any strange observations you make, and take the appropriate action to resolve the issue.
These are a few of the most crucial steps you should do to keep your security camera system’s CCTV footage intact.
These pointers will help you stay ahead of many issues and guarantee that your CCTV camera keeps functioning as intended.
The Best Security Cameras that Don’t Lose Video
The following are a few of the best security camera models available that are renowned for their dependability and low rates of footage loss:
eufyCam E330
With no problems with video loss, the eufyCam E330 provides excellent security. With its 4K HD resolution, this outdoor security camera captures every detail, day or night. Its clarity is unrivaled. Its superior facial recognition technology, BionicMindTM️, and color night vision provide increased security.
With a long 16.4-foot power line, the camera guarantees continuous operation and offers stable Wi-Fi coverage over a large area. It is simple to set up and has a 1 TB expansion disk for large-scale video storage (up to 16 TB).
eufy S350 Indoor Camera
Video loss-free surveillance is guaranteed with the eufy Indoor Cam S350. It excels at producing images with a high degree of clarity because to its two 4K UHD cameras. With its 8× hybrid zoom for precise imagery and 360° pan and tilt for complete room coverage, it’s ideal for monitoring your pets or house.
Excellent night vision ensures that you can see clearly for up to 32 feet in dim light. Its AI-powered tracking also intelligently tracks movement, making it a useful family or pet monitor.
Arlo Pro 4
A safe environment free from issues with video loss is guaranteed with the Arlo Pro 4. With its advanced motion detection, wire-free installation, and 2K resolution, it offers dependable and superior monitoring.
Google Nest Cam IQ Outdoor
With no worries about losing video, the Google Nest Cam IQ Outdoor achieves excellent security. Its weather-resistant design, intelligent warnings, and 4K sensor make it a strong option for outside surveillance.
Ring Spotlight Cam Pro
When watching outside, the Ring Spotlight Cam Pro guarantees no problems with video loss. With integrated illumination, a siren, and 1080p HD video, it provides dependable and all-encompassing security for your home.
Conclusion
To prevent CCTV camera video loss in CCTV security cameras, make sure you’re purchasing a dependable security system.
To get the greatest system for you, do your research and study internet reviews before making a purchase.
Make sure an expert performed the installation as well. Badly executed installations are the root cause of a lot of video loss issues.
Most of the time, cameras with dark screens, cameras that flicker on and off, and cameras that show moving lines on the screen are indicators that the architecture of your CCTV system is inadequate.
Having a dependable and efficient security system is just as crucial as having it built properly.
FAQ : Fixing Video Loss in Security Cameras: Causes & Solutions
How much time is stored on security camera footage?
The system’s storage capacity, the recording parameters, and the quantity of cameras all affect how long security camera footage is stored. Generally speaking, video can be kept for a few days to several months, and users can adjust the storage settings with current systems to suit their own requirements.
How Frequently Is Video From Security Cameras Deleted?
The user’s storage space and configuration options usually control when security camera footage can be deleted. Older video may be automatically removed to create place for fresh recordings if the storage reaches its limit. Depending on their tastes and storage needs, users can alter the deletion settings.
Do Security Cameras Continuously Capture Video?
There are several recording modes available for security cameras, such as planned, motion-activated, and continuous recording. While some cameras record continuously, others only do so when they detect motion or at predetermined intervals. Users are able to select the recording mode that best fits their storage requirements and surveillance requirements.